Shipping & Returns
Shipping Information
We offer shipping services to almost anywhere in the world. Please remember that orders are generally shipped within two business days of receipt and, therefore, two (2) business days should be added to the corresponding delivery time shown with your shipping choice.
Please note that any delays once a shipment has left our warehouse, or damaged, lost, or stolen packages, are the responsibility of the carrier.
Shipping Costs & Options
Continental US
FedEx Ground
Packages are delivered Monday through Friday. There are no deliveries on Saturday.
Note: FedEx Ground cannot deliver to P.O. Boxes. Please choose a USPS delivery method or use a non-PO Box address.
Estimated delivery times:
East Coast: 1-3 business days (3-5 days from order date)
West Coast: 3-5 business days (5-7 days from order date)
FedEx2 Day
Guaranteed to be delivered within two business days of the shipment date if ordered by 1:00PM (Eastern).
Note: FedEx Ground cannot deliver to P.O. Boxes. Please choose a USPS delivery method or use a non-PO Box address.
Estimated delivery times:
Continental US: 2 business days from day shipped (3-4 business days from order date)
Fed Ex Overnight
Guaranteed to be delivered within one business day of the shipment date if ordered by 1:00PM (Eastern).
Note: FedEx Ground cannot deliver to P.O. Boxes. Please choose a USPS delivery method or use a non-PO Box address.
Estimated delivery times:
Continental US: 1 business day from day shipped (2-3 business days from order date)
USPS Priority Mail
You must use USPS if you are using a P.O. Box.
Estimated delivery times (USPS does not garauntee delivery times):
East Coast: 3-5 business days (5-7 days from order date)
West Coast: 5-7 business days (7-9 days from order date)
USPS Priority Mail Express
You must use USPS if you are using a P.O. Box.
Estimated delivery times (USPS does not guarantee delivery times):
East Coast: 3-4 business days (5-6 days from order date)
International & Non-Continental US
APO/FPO
Baileyhats.com ships to US Military addresses. Please select United States as your country, and the appropriate Armed Forces region as your state.
We cannot provide generalized estimated delivery dates.
Alaska and Hawaii
We ship to Alaska and Hawaii using FedEx 2-Day mail only.
Estimated delivery times:
Continental US: 2 business days from day shipped (3-4 business days from order date)
US Territories
We ship to US Territories using United States Postal Service Priority Mail only. Please note that due to this, we cannot ship to PO Boxes in these territories.
Canada
FedEx International:
Note that shipments to Canada may be subject to delays in customs.
Estimated delivery times:
Economy: 4-5 days
Express: 2-4 days
Canadian Orders and NAFTA
Most goods and products individuals import into Canada are subject to the Goods and Services Tax (GST) of five percent. The GST is calculated after customs duties have been applied.
You will also have to pay the applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST). The provincial retail sales tax rates vary from province to province, as do the goods and services to which the tax is applied and the way the tax is applied.
In Canadian provinces with a Harmonized Sales Tax (HST) (New Brunswick, Nova Scotia, and Newfoundland and Labrador, Ontario and
British Columbia), you'll be charged the HST, rather than separate GST and provincial sales tax.
Because of the North American Free Trade Agreement (NAFTA), Canadians do not have to pay duty on most American and Mexican manufactured items. But be careful. Just because you buy an item from a U.S. store does not mean it was made in the United States. It's quite possible it was imported into the United States first and, if so, you may be charged duty when it comes into Canada.
Other International Shipping
We will ship almost anywhere in the world. All transactions are in US Dollars. Please check currency converter if needed. If for some reason we can’t get it to you, we will notify you. Duties and taxes are not yet included in the cost of shipping. It is also possible for a third party to be responsible for duty and/or tax fees. Custom officials of the importing country assess duties and taxes based on the information provided on the air waybill, the commercial invoice or other relevant documents related to the shipment.
International shipping uses the United States Postal Service Priority Mail service.
Holiday Shipping
Our office and warehouse are closed on weekends and the following holidays:
- New Year's Day (December 31th-January 1st)
- Good Friday (Friday before Easter)
- Memorial Day (last Monday in May)
- Independence Day (July 4th)
- Labor Day (first Monday in September)
- Thanksgiving Day (fourth Thursday in November)
- Christmas Day (December 24th & 25th or the closest week day)
Our Return Policy
- All returns must be made within 30 days of ship. Merchandise must be unworn with original tags attached. Returns made after 30 days may be ineligible for full or partial refund or credit.
- Shipping charges are non-refundable.
- Gift Cards are non-refundable
- To initiate a return merchandise authorization (RMA), please go to BaileyHats.com/start-return
- Pack up your item(s) in the original packaging or equivalent and enclose your printed RMA Packing Slip.
- If you are shipping back in the Continental U.S. and have received a prepaid return label, please affix the label to the package and drop off at your nearest FedEx location.
- If you are shipping back from outside the Continental U.S., please take to your carrier of choice and mail back to:
Bailey Hats
C/O Returns
110 East Main St Adamstown, PA 19501 US - A $9.99 return fee will be subtracted from your refund. This fee covers shipping and restocking
of your return. - Please allow up to 10 business days after receipt for processing your return. While we process the refund at the time of return, please note, it may take up to two billing cycles for your credit card company to post the refund to your account.
- Baileyhats.com does not accept returns from other retailers. If you need to return a Bailey hat purchased from another retailer, please make the return there.